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Frequently asked questions

Studio Etiquette

I Don't Have a Mat?

If you don't have your own mat we have a limited number available for rent, $2 per class. If you are new here, mat and sweat towels are on the house.

What do I Need for a Hot Yoga Class?

In heated classes, we sweat A LOT! Please bring appropriate clean attire. Showers are available.

Do I Need to Sign In?

Yes, please sign in at the front desk prior to setting up your mat in the Aoraki Room.

Can I leave a class early?

We ask that you stay for the entire class and complete your class with savasana. If you have any special circumstance, please let the teacher know before class begins and please set your mat near the door for a respectful exit before savasana begins.

Parking

We have carparking out front of the studio - first come, first served. And plenty of street parking on nearby Sackville St, and Westmorland St. East

Cancellations

Single Class, Class Packages and Unlimited Memberships:

Feeling unwell? We kindly ask you cancel your class at least 12 hours prior to the class start time in order to receive your class credit back on your account.

All late cancels (less than 12 hours prior to class start time) will automatically deduct the class from your account.

Refund & Return Policies

We do not offer refunds on any Single Classes, Class Packages, Unlimited Memberships, Workshops or apparel and merchandise.

We do not offer extensions on Single Classes, Class Packages, or Unlimited Memberships.

Got a question? Send our friendly team an email at info@humyoga.co.nz

Transfers

All Class Packages, Unlimited Memberships, and Workshops are non-transferable. All class credits must be used by the original purchasing client.

Kindness & Respect

Great conversations are for before and after class! Please be kind to your mat neighbour, the person next to you in the lounge or lockers and to all members of the Hum team.

Digital Devices

Turn off to tune in - Please leave cell phones and other electronic devices outside the Arokai room. Selfies are welcomed after class!

Studio Space for Hire

HUM Yoga Space for Hire!

Interior Awards NZ 2020 Winner - Category Health and Wellness Space.

We are a Yoga Studio that offers an array of yoga classes, pilates, workshops, immersions and teacher trainings throughout the year.
We typically hire out our space for non-yoga related events and workshops.

Our Space is perfect for:
+ Videos & Photo Shoots
+ Rehearsals
+ Castings & Auditions
+ Boutique event space
+ Non-Yoga related workshops, classes and events
+ Engagement, Birthday or Christmas Parties
+ Corporate events

Amenities:
+ Heater/ Air Conditioner
+ Kitchenette w. Fridge, kettle and sink
+ Wifi
+ Showers and Toilet
+ Sound System
+ Couch/Seating
+ Coat Rack
+ Shelving
+ Outdoor Space 

To enquire, email us at info@basecampyoga.co.nz with the following details:

+ What are you going to use the space for?
+ What date(s) and time(s) are you looking at?
+ For how long are you planning to use the space?
+ How many people are you planning to cater?

We can't wait to welcome you in our space!

We’ve created a space that feels like a pause — a place to land, reset, and feel cared for.